A complaint? 

- Please use and send the complaint form in Word of in PDF

- By e-mail : contact@federalombudsman.be

- By letter: Rue de Louvain 48 box 6 Leuvenseweg 1000 Brussels

- By fax : + 32 2 289 27 28

A question?

- By phone: 0800 999 62 (free phone) or + 32 2 289 27 27

- By e-mail : contact@federalombudsman.be

An appointment?  

Prefer to explain your problem to a member of our team in person? Make an appointment! Call us on Freephone 0800 99 962 or email us at contact@federalombudsman.be.

Our offices are open to the public every working day from 09:00 AM to 12.30 PM and from 01.30 PM to 05.00 PM.

Or visit one of the local office hours in your neighbourhood.